Voice Over IP
Phone service should be a valuable tool rather than a cost hindrance. That is why we do not require a long term commitment with any of the phone services we provide. We offer solutions for small to medium size business with physical locations as well as home offices. Our companies involvement in the process starts from installation of the PBX system, phone purchase/installation, to assisting in setting up the menu systems and extensions.
IP Telephone System on Premises
For companies that poses a physical location the phone system resides at the office. The phone system is placed on the local area network connected to the corporate switch, and will most likely be placed next to the companies other servers. The phone system connects to the service provider thought the office internet connection. Both internal employees and employees at external locations connect to the phone system and become part of the phone network, making calls to each other via extension or call outside numbers. All employees will enjoy the benefits of voicemail, attendants, menu systems, call queue, call parking, transfer to extension, forwarding, etc.The company in turn enjoys increased productivity and reduced phone costs.
Hosted Phone System
The hosted solution is ideal for smaller companies with fewer than 2-3 employees, traditionally working from a home office. The phone system is located on Reliant's premises, and accessed from the samall business with an IP Phone or computer software. With the phone system residing on Reliant's servers, the small business is able to enjoy all the benefits of a phone system with attendants, voicemail etc, but without the need to house the phone system in house.