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PostHeaderIcon Voice Over IP

Phone service should be a valuable tool rather than a cost hindrance.  That is why we do not require a long term commitment with any of the phone services we provide.  We offer solutions for small to medium size business with physical locations as well as home offices.  Our companies involvement in the process starts from installation of the PBX system, phone purchase/installation, to assisting in setting up the menu systems and extensions.

IP Telephone System on Premises

For companies that poses a physical location the phone system resides at the office.  The phone system is placed on the local area network connected to the corporate switch, and will most likely be placed next to the companies other servers.  The phone system connects to the service provider thought the office internet connection.  Both internal employees and employees at external locations connect to the phone system and become part of the phone network, making calls to each other via extension or call outside numbers.  All employees will enjoy the benefits of voicemail, attendants, menu systems, call queue, call parking, transfer to extension, forwarding, etc.The company in turn enjoys increased productivity and reduced phone costs.

Hosted Phone System

The hosted solution is ideal for smaller companies with fewer than 2-3 employees, traditionally working from a home office.  The phone system is located on Reliant's premises, and accessed from the samall business with an IP Phone or computer software.  With the phone system residing on Reliant's servers, the small business is able to enjoy all the benefits of a phone system with attendants, voicemail etc, but without the need to house the phone system in house.

 

PostHeaderIcon About VOIP

How VoIP / Internet Voice Works

VoIP services convert your voice into a digital signal that travels over the Internet. If you are calling a regular phone number, the signal is converted to a regular telephone signal before it reaches the destination.  VoIP can allow you to make a call directly from a computer, a special VoIP phone, or a traditional phone connected to a special adapter. In addition, wireless "hot spots" in locations such as airports, parks, and cafes allow you to connect to the Internet and may enable you to use VoIP service wirelessly.  Voice Over IP is flexible enough to be combined with the internet aad traditional land line connections.

Savings
You’ll immediately see the benefits of moving to voice over IP: it is an ideal way to eliminate usage charges for calls between corporate offices and cut costs for calls everywhere else.     

      - remote workers configured as an internal extension

      - phones configured through centralized, web-based management

      - calls coming in, calls coming out can be routed through least cost carriers

      - phone system managed by the same people who manage your network

      - VOIP rates are up to 3 times lower than traditional AT&T rates

Flexibility
The flexibility of IP telephony and voice over IP far surpasses that of traditional telephony systems. From an architecture and cost perspective, IP PBXs can support IP telephones anywhere on the network, unlike traditional telephony, which requires PBXs and telephones to be located close to one another.  With IP telephony, services can be hosted anywhere on the network, and users can access those services from wherever they are. From voicemail to advanced services like rich presence, extension mobility and fast approaching unified communications, the IP telephony model is far superior to traditional telephony models.

 

In today’s global and information-driven economy, companies across all industries face the challenge of workforces that are increasingly distributed, yet must work together more effectively than ever before to retain, attract and win customers.  Telephony is critical to all companies, particularly if you operate internationally. IP telephony is no longer a matter of “when should I make the move?” but rather “what is the business case, and how do I get the most out of it?”

 

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Reliant Information Systems Inc.